Up until now, I’ve always felt that whilst there is a huge need for Australians to insure themselves adequately, insurance companies almost go out of their way to make it difficult to apply for insurance in the first place. There is almost an overemphasis on paperwork and not enough focus on making it simple and easy for the client to apply.
So I wasn’t surprised to find that recent research
has identified that consumers often felt that
obtaining cover was complicated and time
consuming and what they really wanted was a
simple, easy to complete application and
affordable premiums that provide a meaningful
level of cover.
Welcome to the 21st century
This century has seen some major changes in the
development of online services to consumers. For
many of us using the web to access services and
information is part of everyday life.
Unfortunately, until recently, applying online for life
insurance consisted of downloading an application
form to complete and sign, leaving it just as
complicated to apply for insurance as it was
before.
Zurich’s deployment of a fully automated
simple and easy to use online application,
means that anyone can apply for cover in just
5 minutes, and in most cases, for lower cost
than the paper based applications available in
the market. |
The face behind the product
Annette Bran (Direct Response Manager) & Chris
Rutherford (Risk Operations Manager) headed the
development and refinement of Zurich’s online
application (Ezicover). With over 50 years
combined industry experience, Annette and Chris
have seen it all and are well aware that behind
every statistic is a real person with a real family on
whom there will be a real impact.
“We felt that some of the application processes in
the industry had lost sight of making it simple for the
one who counts most, the parent, the breadwinner,
the small business person...”
“We could see that there was a need to design a
product that allows the public to easily access
affordable cover that will deliver real benefits and
peace of mind from the comfort of their own home.“
With household debt at an all time high and access
to credit far easier than 20 years ago, many are in
greater need of protection than ever before.
With some of the lowest premiums in the industry
and an easy 5 minute application process, you can
get more cover for even less than before.
Something for nothing?
Its not often that you get something for nothing, and when you do, you should take full advantage.
Apply online for Ezicover and Zurich will pay your first month for you.

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